Archives

Category:Social Media

Startup Officer Book Review: CRUSH IT!

Crush It! Why Now is the Time to Cash in on Your Passion is a great read. It reads less like a ‘how to’ or ‘for dummies’ and more like a download from the brain of Mr. Thundershow (WineLibrary.TV) himself, Gary Vaynerchuk. I like his ideas so much that I put signed copies up for auction on Ebay with all proceeds benefiting #socialgood–American Cancer Society, NYC Coalition Against Hunger, and Helping American Students Go Green.

Here is my take on this smart text. I have taken tons of notes in the book and will quote Gary and offer everyone the Startup Officer / @startupofficer (“SO”) perspective where appropriate:

chapter ONE: passion is everything

Page 1/2 “Three years ago…if I had tried to tell you that you could build a business that creates wealth and the most happiness you’ve ever known with nothing more than passion and a willingness to work your face off, you might not have believed me.”

* SO: Success doesn’t happen overnight, but the Internet has removed many of the hurdles to make it happen sooner.

P3 “Live your passion…every single morning, you are pumped because you get to talk about or work with the thing that interest you the most in the world.”

* SO: Excitement and passion are not only attractive, they reflect another quality, authenticity which is talked about later.

P5 “Everyone knows the Internet represents one of the biggest cultural shifts since the printing press, but I think society has been slow to recognize that is represents the biggest shift in history in how we do business. Like, ever.”

* SO: Classic Gary talking here. I agree, mostly. I am sure there are some industrialists and technologists that can offer great advancements in business. But his point is well taken. There is a paradigm shift occurring. As Julien Smith (@julien) mentioned recently at the Trust Summit in NYC, ‘the hyperlink has erased the hierarchy’.

P6: “It makes total sense that if this is where the eyeballs are going, this is where business has to go.”

* SO: totally agree. This is how Gary shows us that the old guard platform is about to crumble. READ the last paragraph page 6. Twice.

P9 “Everyone—EVERYONE—needs to start thinking of themselves as a brand. It is no longer an option; it is a necessity.”

“Let me reiterate that the process I am going to be talking about takes a lot of time, effort, and focus, but not a lot of dollars, if any.”

* SO: Be the brand, don’t buy the brand.

P12 “Do what makes you happy. Keep it simple. Do the research. Work hard. Look ahead.”

* SO: reminds me of Ted Janulis (former head of Investment Management) comment at Lehman Leadership Retreat—“Keep your head down and head up at the same time.

P13 “Ultimately this book is not about making a million dollars, although it just might help you do that. It’s about ensuring your own happiness….”

* SO: Success can be measured in many ways; money can be part of it but not without happiness.

TWO: success is in your DNA

P16 “For a business guy I talk a lot about DNA…path to your successful business literally lies in the twists and turns of your own double helix.”

* SO: Some people are natural entrepreneurs, some are not. It’s also about what’s inside you and your experience. Maybe Malcolm Gladwell has some thoughts on how much time it takes to become a virtuoso business owner.

P17/18 “I’m convinced, in fact, that if things had been a little easier for my family in the early days, I never would have gotten to where I am now.”

* SO: Okay, so it’s DNA and hunger.

P20 “By the time I was eight years old, I had several lemonade stands and was raking in crazy amounts of cash…”

* SO: If your kid is showing a passion, give them a gentle nudge, but really they know what they want even that young.

P26 “It was there, on the New Jersey Turnpike, that I had my aha moment… I going to use video blogs to build a whole new world for wine, and for myself.”

THREE: build your personal brand

P28 “Whether you’re delivering your content by video, podcast, or blog, it’s the authentic you, the one thing that is guaranteed to differentiate yourself from everybody else, including those who share your niche or business model.”

* SO: Be yourself, that’s enough to be able to compete.

P32 “Consumers want you to tell them the truth. Sure, they want quality and service and value and entertainment, but above all they want to know that the person they’re dealing with is being honest.”

* SO: That’s good advice, nothing prosaic to add here.

P34 “You’ll crush it as long as you concentrate on being yourself. Besides, you can’t be like me.”

*SO: Do you see a trend here in this chapter? Just be.

P36 “Leveraging social networks…is all about building word of mouth…the Internet and social networks….have pumped world of mouth up like it was on steroids.”

*SO: Work smarter not harder. Let the internet do its work for you.

P38 “Developing your personal brand is the same thing as living and breathing your resume”

*SO: Soon it will be time to renovate your b-card to list your Twitter alias and LinkedIn or Google profile.

FOUR: a whole new world

P41 “Business in the future is going to be a field day for everyone with talent because they’ll no longer be forced to exist within the confines of old-guard institutions.”

“The platform is sinking because of the readers are going online, which means that the ad money is going online.”

*SO: Move over telecommuting, a Paradigm Shift is coming.

P43 “There have always been people in every industry with hidden agendas, but now there is no place for them to hide.”

*SO: Hopefully this will help carry the truth around the world.

P44 “The middleman has not yet been eliminated, but we’re getting there.”

*SO: The loss of platform allows companies and people to reach each other directly without the need to pay for an intermediary.

P46 “I still want you to plan to leave and launch your own business because life is way too short to spend it working in a job you don’t love.”

*SO: Crushing it with something you love.

FIVE: create great content

P49 “Great content is what you’re going to pump into your social media networks to draw eyeballs to your blog. It is exists as a result of passion plus expertise, so make sure you can talk about your product like no one else”.

*SO: Know thyself for pretenders will be exposed.

P50 “Most people talk themselves out of success before they even start. Their passion is sticker, but they think, “There’s no way I can make a hundred grand talking about sticks.” That’s why you’re going to crush it—because you’re the type who’s going to say, “Stickers? Hell, yes, stickers!””

*SO: Hell, yeah!

P54 “There are people who belong in front of a camera…print…on the air. These are the extraordinary people. The ordinary ones…vast majority of businesspeople, and entrepreneurs out there, don’t have the showman DNA.”

*SO: If you are remarkable, your content will show it and relegate the others to be backseat drivers.

SIX: choose your platform

P58 “If you’re self-conscious in front of a camera but have loads of personality plus a compelling voice, don’t force yourself to do a video blog, do an audio podcast.”

*SO: Choose wisely; ask someone to help you decide if you are a VJ or a DJ.

P60 “Your blog will be your home, your central location with a no exceptions open door policy where anyone can find you.”

*SO: The platform is an extension of you with a history archive

P62 “WordPress is the established leader with the most users. Its design is a little busy, it requires a few more steps to get your content up and shared, but it’s not difficult to learn.”

“Tumblr, on the other hand, is a simply designed site is supereasy to use.”

*SO: both Blog platforms are popular, I am developing content on both and will eventually figure out which one works best for me.

P66 “Your (Facebook) fan page also allows you to e-mail everyone in one shot and allows people to interact with your page.”

* SO: Forget paying for viral marketing and email blasts, Facebook gives it away.

P66/7 “What you do with Facebook (and Twitter)…should be an absolute reflection of how you live in your daily life.

* SO: Gary keeps pounding us with that the truth does resonate.
* SO: The rest of this chapter talks about Twitter, Flickr, youtube and/or viddler, ustream.tv, analytics…WAY too much to add any value. Like it said above – READ this chapter many times.

P82 “Vitamins can give your body a real boost, but they won’t do you much good if you don’t also incorporate exercise, proper nutrition, and even vaccines into your healthy habits. The same goes for all of these platforms.”

* SO: Take care of the platform and it will take care of you.
* SO: general comment—read this chapter many times over.

SEVEN: keep it real…very real

P87 “No matter how big or small you want to go, your authenticity will be at the root of your appeal and is what keep people coming to your site and spreading the word about your personal brand, service, or what-ever you are offering.

* SO: Truth conquers. And so do honesty and integrity and being nice.

P89 “Anything insane has a price. If you’re serious about building your personal brand, there will be no time for Wii…Scrabble or book club or poker or hockey….Expect this to be all consuming.”

* SO: Don’t be scared, if you love yourself and your brand, you will be able to feed yourself at the same time you are being consumed. The existential snake comes to mind.

P90 “I said that you could make a ton of money being happy; I didn’t say you could do it overnight.”

* SO: Patience is a virtue, don’t be a silly rabbit and try to find a shortcut.

P93 “How did someone like me, who is so obviously not a patient guy, cool my heels for so long? Because I was 100% happy.”

* SO: Slow it down and let your happy quotient lead you.

EIGHT: create community: digging your internet trench

P95 “Creating community is about starting conversations.”

* SO: If it’s better to give than to receive, then it’s much better to open dialogues than just talk your face off.

P97 “I would read hundreds of blog posts and leave comments on many of them. I’d spend time on wine forums and read what other people said and then comment on those comments.”

* SO: It’s exhausting but connecting to everyone and sharing is what it’s all about.

NINE: the best marketing strategy ever

P 102 “CARE.”

* SO: If you ever walk into Wine Library you will learn the meaning of the word C-A-R-E.

TEN: make the world listen

P 104 “Buy both .com and .tv if possible because you never know if you’ll need them and there’s no obligation to launch both. While you’re at it, buy the domain names for your children if you can.”

* SO: Think about the whole world, not just yours.

P 105 “7. If you’re doing video, open a TubeMogul account. If you’re doing a written blog, sign up for Ping.fm.”

* SO: I haven’t done these yet. Sometimes there are so many websites to sign-up for that I get overloaded. I will need to put together a spreadsheet for all this information.

P107 “Rinse and repeat.”

“We’re thinking of this brand building as a marathon, not a sprint, right?”

* §SO: Like it’s been said so many times before, it takes a lot of working your face off to achieve results. Prepare yourself to train for the challenge of your life.

ELEVEN: start monetizing

P110 “There are hundreds of billions of dollars in ad revenue out there that need a place to go, and they’re winding up online because it’s the best return on investment advertisers can find.”

* SO: Eyeballs equal money.

P111 “Next, start taking steps to get on the lecture circuit.”

* SO: Wouldn’t it be cool for someone to consider you an expert on something?

P112 “You could also consider doing an affiliate program.”

* SO: Say it with me, pay-per-action

TWELVE: roll with it

P119 “I’ve repeated over and over that in order to build a winning business you have to go whole hog with you passion

* SO: There is no holding back on happiness.

P123 “As far as I’m concerned, the biggest hurdle for most corporate brands today is their dependence on their PR people. They’re terrified of the unfiltered message, but what they should do is encourage it.”

* SO: The old-guard will take a while to change; maybe new CEOs will be needed to understand these ideas.

THIRTEEN: legacy is greater than currency

P127 “We’re all in the public eye now, swimming around in a clear glass fish bowl of our own making. With every e-mail and video and blog post and tweet and status update, we add to the real-time documentary of our lives.”

* SO: Good morning, good afternoon, and goodnight.

P129 “This is why every decision I make is weighed in terms of currency and legacy. Will this business deal make me money? Yes? Good. Will I be proud of how I made that money? Yes? Okay, then, let’s do this. If the answer is no, I don’t go there, ever. Legacy always wins.”

* SO: Let your moral compass guide you, not your greed.

conclusion: the time is now, the message is forever

P134 “I’ve offered you a blueprint of the step-by-step process…”

“If there’s any message I want you to take away, it’s that true success—financial, personal, and professional—lies above all in loving your family, working hard, and living your passion.”

* SO: Now it’s your turn to build on the plan. Go out there and CRUSH IT.

Gut Check and Responsibility

Date: October 20, 2009
Yesterday there was a class-action lawsuit filed against the parent company of Cash4Gold, claiming the company misrepresented its services and defrauded customers who sent in their gold jewelry in exchange for cash. Below is a link to the article that appeared in NationalJeweler.com and my thoughts on Trust and Responsibility with online transactions.

http://www.nationaljewelernetwork.com/njn/content_display/fashion/jewelry-fashion-reports/e3ie10589d0e3d97d5310025d2079c250f5

The three charges are:

1. Poor handling and care for your jewelry (items commonly lost).
2. Non-existant return policy (checks were dated and held so you couldn’t reject offer in time).
3. Deliberate run-around by ‘customer service’ staff (lies, frustration and confusion).

If these allegations are true, the parent company may be barred from ”utilizing any monies acquired by Cash4Gold’s unfair business practices,” and could be responsible for compensatory, actual and punitive damages.

The problem is that the damage has already been done, people fooled, and a creative business model tarnished. What happened is that Cash4Gold did the worst thing possible: they broke TRUST. Perhaps even worse is that it seems like the entire business was setup to do just that. They pulled in customers who expected a simple and transparent transaction and good value. Instead they got broken promises, and in some cases lost items. If your customers can’t trust you then your brand and business are worthless.

Responsibility

This day and age we have the internet to get our message out. If you are a consumer it is your responsibility to fact check before you buy or sell. Check out blogs, Twitter searches, etc. If your instinct tells you that something is too good to be true, then stay away. If you are still unsure, then go ahead and use your social media network to ask around. Obviously with an internet-based business model you can’t necessarily walk into the store and shake the hands of the owner. But you can call up customer service and ask questions. If don’t like how you are treated, then you aren’t likely to have a positive experience. If you think the vendor/merchant is doing something questionable, then tweet it. On the flip side if you have a good experience, share that as well. The power of the consumer is growing and will probably overtake what any advertisers can do for a brand.

The Role of Social Media in My Startup

Last night I attended the New York Social Media Roundtable (@smrt, #SMRT) sponsored by Flight Path.  I found out about this conference about 24 hours ahead of time while I was on Facebook checking status updates (thank you @Kmurph).  Here is a quick recap of the  experience, my thoughts on social media, and links.

The event  included a Q&A session, served beverages, was free, lasted about3 hours.  It was quite good.  How do I define good?  First, the moderator (someone please send me her Twitter handle) had a set plan of questions, moved it around the panel, and kept the conversation going the entire time.  Second, the panelist (ibid want to connect with them) themselves were not only perceived experts but communicated and shared their experiences at a very personal level.  The result was a conference that enlightened me to the ways that social media can be used to establish, grow and highlight my personal and professional presence.

I will admit this was my first social media conference, and a lot of the terms tossed around (social currency, gawker, foursquare, etc) were above my head.  Nevertheless,  I am determined to learn which of my social networks is most appropriate, most fun, and most developed to help grow my Startup Officer business.

Over the years I have haven’t used Yahoo or AOL chat in probably 4 or 5 years.  I joined Twitter in October 2008 under a personal handle (@pickmybrain) and quickly understood the force behind the simplicity of tweeting your mind in 140 characters and including a picture or weblink or shortened URL.  I also have a Twitter handle for Startup Officer (@startupofficer) but I am not 100% if this is how I want to be represented.  I am one person, not a large corporation trying to push/spin something into cyberspace.  I am looking to share my startup experience, learn from others, offer advice, and find prospective clients.  Unless @ev and and the “fail whale” can expand services and funcationality in the near term, Facebook will be my preferred method of social media.  Though, once this blog is done I will tweet it and the tweet will appear on my blog page.  It’s all connected.

I signed up for Facebook  shortly after Twitter mostly because my friends and family were there. I was reticent at first to be so connected at such a personal level.  I didn’t want to become a crackberry addict of FB always checking to see who was on, who posted a new picture, etc.  Then I realized that FB is a social media tool.  You only get out of it what you put in.   My goal is to build out my social network in New York, Connecticut, Massachussetts, Florida, and maybe even in the Cayman Islands.  I want to share my experienc with friends and family and make acquaintences based upon my interests (#startups, #porsche, #dmb, #travel, #tennis, #skiing, #wine, # hedgefunds, etc).

Links Related to Event/Panelists:

http://www.flightpath.com/

http://nysmrt2.eventbrite.com/

http://nysocialmediaroundtable.com/

http://twitter.com/nysmrt

http://playfoursquare.com/

http://twitter.com/foursquare

http://twitter.com/dens (run kitty, run)

http://twitter.com/naveen

http://www.facebook.com/

http://gawker.com/

Back to school with Social Media: Facebook and Twitter

Summer camp ends, course loads are decided, bed-in-a-bag shopping peaks, teachers brush off the lesson plan and everyone knows it’s back to school time.  We entrepreneurs also are coming out of the summer and Social Media is the hot topic.  I have been to a few events this summer talking about the importance of social media, who should tweeet, what you share on Facebook, and have learned about serial sharing through the Thunder Show.

Sure you need seed capital, infrastructure, business and marketing plans….but apparently the major focus right now is the Brand.  Individuals and companies alike are turning to social media outlets to drive visibility of their brands.  This means you can too.  You could need to hire a professional social/viral media expert to show you how, or you can just try it yourself and build up to a nice crescendo to a point where you are comfortable promoting yourself.

So who is using social media outlet Twitter?  According to Forrester Research, it’s the adults that are driving the growth of Twitter as teens seem to be flocking more to Facebook.

“More intriguing is a look at what older adults are doing online. According to Forrester, use of social media among those 35 to 54 jumped 60 percent in the last year. Half of online adults in the United States interact on social networks and more than three-fourths used social media in the last month.”  http://bits.blogs.nytimes.com/2009/08/26/why-adults-have-fueled-twitters-growth/

So what to do with the rest of the day’s afternoon? Take a cue from tennis stars Andy Roddick and Serena Williams who also now share in a 140 characther way.  http://bits.blogs.nytimes.com/2009/08/17/tennis-in-twitterland/

You can follow me on Twitter @startupofficer.  I am not sure how I am doing (low follower count) but I am happy to be sharing.  Let me help you startup a meetup group, an idea, a Porsche, or you social media & marketing campaign.  Summer’s almost over to get back in gear!


Send a Note

  1. (valid email required)
  2. (required)